Question 1

What is CuteKeepers?

Accepted Answer

CuteKeepers is an online directory where clients can find independent cleaners and home-service providers and request them directly.

Question 2

How do I find a provider?

Accepted Answer

Use filters (service type, specialty, availability, city, rating) to browse CuteKeepers profiles and select someone who matches your needs.

Question 3

How do I request a specific CuteKeeper?

Accepted Answer

Click “Request This CuteKeeper” on their profile and fill out the service request form.
4. Do I have to become a member to book someone?
Some CuteKeepers may offer reduced pricing or priority booking for members. Membership is optional.
5. What is included in membership?
Members get priority placement, faster response options, access to task-based services, and ongoing support.
6. How much does it cost to hire a CuteKeeper?
Each provider sets their own rates. Prices vary by service type, travel distance, and provider experience.
7. Who sets the provider’s rates?
Rates are fully controlled by each independent provider.
8. Do providers bring supplies?
Most providers bring basic supplies unless the listing states otherwise. You can message them to confirm.
9. Are providers background-checked?
CuteKeepers does not perform background checks. Providers may upload optional documents for added trust.
10. Can I see photos of their work?
Yes. Many providers upload a gallery of photos on their profile.
11. What happens after I submit a request?
Your request is sent directly to the provider. They will accept, decline, or respond with questions.
12. How long until I hear back?
Most providers respond within a few hours. Allow up to 24 hours.
13. What if the provider is unavailable?
You’ll be notified, and you can choose another provider from the directory.
14. Can I book same-day service?
Same-day service is available if a CuteKeeper near you accepts your request.
15. How do I pay?
You pay the provider directly using the payment method they prefer.
16. Does CuteKeepers handle payments?
No. CuteKeepers does not process payments between clients and providers.
17. What if I’m unhappy with the service?
Contact the provider directly. CuteKeepers does not issue refunds because providers are independent.
18. Are providers insured?
Some are. Providers who upload insurance proof will show an “Insured” badge on their profile.
19. Can I contact a provider before booking?
Yes. Many profiles include a contact option or messaging channel.
20. Can providers work around pets or special situations?
Most can. Just describe your situation in the request form.
21. How do cancellations or rescheduling work?
Each independent provider has their own policy. Check their profile or message them directly.
22. Can I leave a review?
Review functionality can be added. (If you want reviews built into your directory, I can design that next.)
23. Can I update or cancel my membership?
Yes. You can update or cancel your membership through your CuteKeepers account settings.
24. Is CuteKeepers available outside of Las Vegas?
Yes. CuteKeepers accepts providers nationwide as the directory expands.

Question 4

Do I have to become a member to book someone?

Accepted Answer

Some CuteKeepers may offer reduced pricing or priority booking for members. Membership is optional.

Question 5

What is included in membership?

Accepted Answer

What is included in membership? Members get priority placement, faster response options, access to task-based services, and ongoing support.

Question 6

How much does it cost to hire a CuteKeeper?

Accepted Answer

Each provider sets their own rates. Prices vary by service type, travel distance, and provider experience.

Question 7

Who sets the provider’s rates?

Accepted Answer

Rates are fully controlled by each independent provider.

Question 8

Do providers bring supplies?

Accepted Answer

Most providers bring basic supplies unless the listing states otherwise. You can message them to confirm.

Question 9

Are providers background-checked?

Accepted Answer

CuteKeepers does not perform background checks. Providers may upload optional documents for added trust.

Question 10

Can I see photos of their work?

Accepted Answer

Yes. Many providers upload a gallery of photos on their profile.

Question 11

What happens after I submit a request?

Accepted Answer

Your request is sent directly to the provider. They will accept, decline, or respond with questions.

Question 12

How long until I hear back?

Accepted Answer

Most providers respond within a few hours. Allow up to 24 hours.

Question 13

What if the provider is unavailable?

Accepted Answer

You’ll be notified, and you can choose another provider from the directory.

Question 14

Can I book same-day service?

Accepted Answer

Same-day service is available if a CuteKeeper near you accepts your request.

Question 15

How do I pay?

Accepted Answer

You pay the provider directly using the payment method they prefer.

Question 16

Does CuteKeepers handle payments?

Accepted Answer

No. CuteKeepers does not process payments between clients and providers.

Question 17

What if I’m unhappy with the service?

Accepted Answer

Contact the provider directly. CuteKeepers does not issue refunds because providers are independent.

Question 18

Are providers insured?

Accepted Answer

Some are. Providers who upload insurance proof will show an “Insured” badge on their profile.

Question 19

Can I contact a provider before booking?

Accepted Answer

Yes. Many profiles include a contact option or messaging channel.

Question 20

Can providers work around pets or special situations?

Accepted Answer

Most can. Just describe your situation in the request form.

Question 21

How do cancellations or rescheduling work?

Accepted Answer

Each independent provider has their own policy. Check their profile or message them directly.

Question 22

Can I leave a review?

Accepted Answer

Review functionality can be added. (If you want reviews built into your directory, I can design that next.)

Question 23

Can I update or cancel my membership?

Accepted Answer

Yes. You can update or cancel your membership through your CuteKeepers account settings.

Question 24

Is CuteKeepers available outside of Las Vegas?

Accepted Answer

Yes. CuteKeepers accepts providers nationwide as the directory expands.

Cleaning Cuties

CLEANING SERVICE